Responsibilities
* Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
* Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
* Serve food and drinks with care, keeping presentation standards high and timing smooth.
* Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
* Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
* Keep the dining area stocked by assisting with inventory and restocking supplies.
* Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
* Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
* A friendly, professional approach with a passion for creating positive guest experiences.
* Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and food presentation.
* Team-focused, ready to jump in and support others to keep service flowing.
* Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Qualifications
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and food presentation.
* Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
* Team-focused, ready to jump in and support others to keep service flowing.
* Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over 1000 per year
* And much more!
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