About Nexis Property:
At Nexis Property, we pride ourselves on delivering outstanding residential property
management services across our growing portfolio. With a strong reputation for quality, compliance, and customer service, we are entering our next stage of growth - and we're
looking for an experienced Head of Property Management to lead our dedicated team. This is a senior leadership role where you'll be at the heart of operations, ensuring our
landlords, tenants, and partners receive the very best service while driving efficiency, growth, and innovation across the business.
What You'll Be Doing
As Head of Property Management, you'll take overall responsibility for leading our property
management function, ensuring best-in-class service and compliance while developing your
team. This will include:
Leadership & Team Development
* Leading, mentoring, and developing a small but high-performing property management
team.
* Driving a culture of accountability, continuous improvement, and customer focus.
* Conducting team meetings, one-to-ones, and performance reviews.
Operational Management
* Overseeing day-to-day property management across the residential portfolio.
* Acting as the escalation point for complex tenancy disputes, landlord queries, and
maintenance challenges.
* Ensuring smooth onboarding and integration of new properties into the portfolio.
* Streamlining internal processes to improve efficiency, consistency, and service quality.
Compliance & Risk Management
* Ensuring full compliance with lettings legislation, tenancy law, and housing standards
(including health & safety).
* Liaising with councils, housing officers, and regulatory bodies where necessary.
* Monitoring and managing property risks, ensuring proactive issue resolution.
Stakeholder Engagement
* Building and maintaining strong relationships with landlords, tenants, contractors, and
partners.
* Negotiating with contractors and suppliers to achieve cost savings and quality outcomes.
Providing clear communication and advice to landlords on compliance, legislation, and
best practice.
Commercial & Strategic Input
* Monitoring KPIs, budgets, and financial performance of the portfolio.
* Identifying opportunities to increase efficiency, profitability, and customer satisfaction.
* Supporting senior leadership with reporting, insights, and recommendations for growth.
Please note:
this list of responsibilities is not exhaustive. As a senior leader within Nexis
Property, you'll be expected to adapt and take on additional tasks in line with business
needs and portfolio growth.
What We're Looking For:
* Extensive experience in residential property management
* A proven track record of leading, managing, and developing teams.
* Strong knowledge of lettings legislation, housing law, and compliance requirements.
* Financial awareness, with the ability to manage budgets and monitor KPIs.
* Exceptional communication and conflict resolution skills.
* A professional, empathetic, and solutions-focused approach when dealing with
landlords and tenants.
* High level of organisation and ability to work effectively under pressure.
* A customer-first mindset with a drive for continuous improvement.
Why Join Nexis Property?
* Play a key role in shaping the property management strategy of a growing, ambitious
company.
* Take ownership of a senior leadership position with genuine influence and autonomy.
* Work in a supportive, collaborative culture that values innovation, compliance, and
customer service.
* Competitive salary and benefits package.
* Career growth opportunities as the business expands
How to Apply
If you're ready to take the next step in your career and lead a team passionate about
delivering excellence in property management, we'd love to hear from you. Apply today and
help shape the future of Nexis