Are you a Monitoring / SCOM Engineer ready for a new challenge? Sopra Steria is looking for a Monitoring / SCOM Engineer to support the implementation and enhancement of performance and metric monitoring, including alerting into the ITSM toolset. This role would suit someone who can bring strong technical experience to an area that is continuing to develop, helping to shape the approach while also providing hands-on engineering support. In this role, you will support monitoring across infrastructure and services, helping to improve operational visibility and ensure effective alerts and dashboards are in place to support service performance. You will work across a complex technical environment covering servers, infrastructure, network devices, and operational tooling. For someone motivated by technical problem-solving, service improvement, and hands-on delivery, this role offers the opportunity to make a visible impact in a critical environment. What you will be doing: Define and implement monitoring solutions across infrastructure and services. Configure performance thresholds, alerting, and service views. Ensure alerts are raised effectively and integrated into the ITSM toolset. Build dashboards that provide the service desk and support teams with a clear operational view. Monitor hardware, virtual environments, Windows servers, Linux servers, and network devices. Contribute to product selection and recommend suitable monitoring platforms. Produce supporting technical documentation, including low-level designs. Provide senior-level hands-on engineering support across both design and operational activities. What you will bring: Experience with enterprise monitoring tools, particularly SCOM and PRTG. Experience monitoring Windows servers, Linux servers, network devices, and physical and virtual infrastructure. Experience configuring dashboards, alerts, and service views. Good understanding of integration methods such as SNMP and other monitoring connectors. Ability to define, implement, and support monitoring solutions in a hands-on capacity. It would be great if you had: Experience with other enterprise monitoring solutions such as ManageEngine Ops. Experience contributing to tool or product selection activities. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Hertfordshire Security Clearance Level: Active MoD DV Internal Recruiter: Josh Salary: Up to £75k Benefits: £5,400 car allowance, medical cover, flex benefits, 25 days annual leave with the choice to buy extra days, life assurance, and 6% pension If you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.