Job Description
Facilities Office Manager | Office Based | Up to £32,000 per year | Interviews ASAP
Location: Leicester City
Salary: Up to £32,000 per annum
Working Hours: 9-5, Monday to Friday
Fully Office-Based
Are you an experienced and proactive Office Manager looking for a rewarding opportunity within a leading and award-winning organisation? Do you excel at ensuring the smooth and efficient operation of a busy office environment while fostering a positive and compliant workplace? If so, we have an exciting permanent role for you!
About Your New Role:
As our Office Manager, you will be pivotal in maintaining the efficient functioning of our office through comprehensive management of health & safety, administrative, financial, and team-related tasks. Your role will be to ensure the seamless day-to-day running of the office, taking ownership of all the above areas of responsibility. This will involve effectively managing and scheduling a team to meet the fluctuating demands throughout the day.
Key Responsibilities:
* Health and Safety Oversight:
* Take responsibility for overseeing Health and Safety across the site.
* Work collaboratively with the Health & Safety Manager to ensure the site is managed and compliant with all relevant regulations.
* Conduct thorough risk assessments.
* Attend quarterly Health and Safety meetings (some travel may be required).
* Budget Management:
* Work closely with the Head of Facilities to create comprehensive budgets for all areas of your responsibility (with sign-off authority residing with the Head of Facilities).
* Provide first-line approval for all expenditures, with second-line approval from the Head of Facilities.
* Statutory Compliance:
* Ensure adherence to all statutory compliance requirements within your scope of responsibility.
* Service Levels:
* Collaborate with the Head of Facilities and relevant stakeholders (ROH) to develop and agree on service provision and levels across all areas of responsibility.
* Process and Procedures:
* Work with the Head of Facilities to develop, implement, and maintain well-documented processes to consistently deliver the agreed service levels.
* Primary Contact / Help Desk:
* Serve as the main point of contact and issue manager for all concerns raised by the sites within your remit, escalating to the Head of Facilities as necessary.
* Reporting:
* Meet monthly with the Head of Facilities to discuss progress, agree on agendas, and review reports.
* Produce comprehensive monthly reports for the Head of Facilities, contributing to Board-level reporting.
* Procurement:
* Manage the day-to-day administration and management of contracts and suppliers, liaising with the Contracts Manager as required.
* Ensure all requests for additional purchases outside agreed contracts are approved by the Head of Facilities prior to ordering.
* Property Management:
* Manage day-to-day issues with property management agents, ensuring the Head of Facilities (who holds overall responsibility for all properties) is kept fully informed.
* General Office Management:
* Work closely with site stakeholders (ROH) to deliver agreed service levels and support the day-to-day running of the site, including housekeeping and health and safety management.
* Create and maintain a positive and efficient office environment aligned with our company vision and values.
* Optimise the use of space within each office location.
* Manage the provision and maintenance of security across the site.
* Contribute to disaster recovery planning.
* Support the Procurement function with goods receiving and property maintenance-related issues, acting as the first point of contact.
* Liaise with the Head of Facilities to determine the appropriate resolution route for various issues.
* Undertake other duties and responsibilities that fall within the wider remit of the role as required.
About You:
* Proven experience in the development, management, and operation of administrative systems and ICT packages, including strong proficiency in Microsoft Office software.
* Demonstrable management or Health & Safety experience.
* Excellent organisational and time management skills with the ability to prioritise effectively.
* Strong ability to lead and effectively manage other staff.
* Confident and articulate with excellent spoken communication skills.
* Sound knowledge and understanding of managing people and fostering a positive team environment.
* Ability to work effectively under pressure and meet conflicting demands within deadlines.
* Strong ability to communicate clearly and professionally at all levels of the organisation.
* A flexible and positive approach to change and new challenges.
* A collaborative and willing team player.
* Professional and customer service-oriented approach.
* Ability to maintain a high level of confidentiality and discretion at all times.
* Polite, professional, and enthusiastic manner.
Benefits package includes:
* Competitive annual leave entitlement plus bank holidays (prorated for part-time).
* Healthcare cover/ Medicare.
* Generous pension plan.
* Life Insurance (4 x salary).
* Interest-free travel loan scheme.
* Employee Assistance Programme (counselling, legal, and consumer advice).
* Discounted gym membership and dental scheme.
* Cycle to work scheme.
* A wide range of offers and discounts.
* Excellent reward and recognition schemes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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