* Job Type: Temporary Part-Time (Sickness cover)
* Location: Watford
* Duration: Approx 2 months with the possibility to extend.
* Start Date: Asap.
* Office Based: Min 25 hrs a week (flexible around core working hours)
* Salary: £13 per hour
A specialist construction company is seeking a proactive Customer Service Administrator to join their team on a temporary, part-time basis. This role is crucial for covering a period of staff sickness and offers an excellent opportunity for gaining experience in a dynamic and supportive environment. With the potential for extension and possibly a permanent position, this role provides a pathway for professional development.
Day-to-day of the role:
* Responding to client enquiries via phone and email.
* Ensuring the delivery of excellent customer service.
* Booking appointments and managing schedules.
* Updating internal systems and maintaining records.
* Managing diaries for staff and coordinating schedules.
* Providing quotations and raising invoices.
* Offering general ad hoc administrative support to the team.
Required Skills & Qualifications:
* Previous experience in a customer service or administrative position.
* Excellent written and verbal communication skills.
* A personable, professional, and flexible approach to work.
* Knowledge of Xero is beneficial but not essential.
* Exceptional attention to detail and organisational skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Ability to work independently and as part of a team.
* Strong multitasking abilities.
Benefits:
* Flexible working hours, minimum 25 hours per week around core working hours.
* Free parking available.
* Friendly and professional team environment.
* Opportunity to work with a respected industry leader.
* Potential for role extension and permanent opportunities for the right candidate.
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