Role: 2nd Line Support Technician
Location: Radcliffe, Manchester
Salary: £25,000 - £28,000
Join one of the UK's top MSPs supporting the Education sector! Known for staff retention and development, this company offers a great working environment.
Specializing in support for primary schools across the North West, they are seeking to expand their Service Desk Team with an additional 2nd Line Support Technician at their Radcliffe office.
This role is mainly office-based, with occasional visits to customer sites for on-site fixes or project work.
The MSP provides excellent training, facilities, and a supportive team environment.
Benefits:
* Childcare vouchers
* Custom training and paid certifications
* Pension scheme
* Fuel expenses
* Perkbox scheme
Skills required:
* Full Driver's license
* Knowledge of Microsoft Windows and Server OS
* Veeam
* Microsoft Intune
* Office 365
* Sophos Enterprise
* Hyper-V / VMWare
* DBS Clearance
Responsibilities:
* Support teachers and pupils remotely and face-to-face
* Support Windows Server, mobile devices, and network infrastructure
* Assist and collaborate with team technicians
* Advise schools to develop their IT networks
* Maintain a helpdesk with timely feedback
This is a leading role in a well-established IT support company in the North West, with excellent progression opportunities. If you meet the criteria, apply now or send your CV to Adam at Allegiance Technology.
Commutable from: Radcliffe, Bury, Manchester, Bolton, Heywood, Rochdale, Whitefield, Middleton, Prestwich, Swinton, Pendlebury, Salford, Eccles
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