Job Title
Patient Advisor
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Salary
£25,400 Pro Rata
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Job Description
We are seeking a dedicated and customer-focused Patient Advisor to join our team. As a Patient Advisor, you will be responsible for making our patients feel comfortable and relaxed whilst providing a 5-star service. You will enjoy meeting new people and have strong communication skills with both patients and ophthalmic professionals alike.
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Your day-to-day responsibilities may vary, but a typical day will involve building strong relationships with our patients, performing diagnostic eye scans (full training will be provided), confidently relaying patient information to the optometrist to ensure a smooth patient journey, maintaining patient records with accurate and up-to-date information, arranging affordable finance options to suit each individual patient, and scheduling patients' consultations and surgeries with our optometrists and surgeons.
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Required Skills and Qualifications
* You will be driven and passionate with a willingness to succeed.
* You will have excellent written and verbal communication skills.
* You will be able to demonstrate strong negotiation skills.
* You will be self-motivated to work with and without supervision.
* You will possess strong organisational skills.
* You will be commercially aware whilst providing world-class customer service.
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Benefits
* An industry-leading salary.
* A state-of-the-art, modern working environment.
* 29 days annual leave.
* A generous friends and family discount scheme.
* Ongoing training and development opportunities.
* A pension scheme.
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Others
The successful candidate will be part of a supportive team that works together to deliver exceptional patient care and outstanding clinical outcomes. If you believe you have the right skills and attributes for this role, we would love to hear from you.