Plumbing and Heating Engineer Job title: Plumbing and Heating Engineer
Reports to: Repairs Manager
Contract: Permanent
Location:
Office base: 101 London Road, Sevenoaks, Kent (TN13 1AX)
Work across West Kent properties and sites in KentHours:
42 hours per week
Mon–Thu: 8:00–17:30
Fri: 8:00–17:00
Optional out-of-hours on-call rota (evenings/weekends)DBS: Basic DBS required
Purpose of the RoleTo ensure the safety and wellbeing of West Kent tenants by delivering compliant, high quality heating and plumbing services while meeting all health, safety, and customer service standards.
Key Responsibilities
Carry out gas and wet heating repairs, servicing, breakdowns, and installations
Undertake general plumbing repairs and fault diagnosis
Ensure full compliance with:
Health & Safety legislation
Gas Safe regulations and guidance
Collaborate proactively with:
Repairs planners
Service delivery teams
Managers and contractors
Provide a positive and professional customer experience
Achieve a high first-time fix rate through:
Effective van stock management
Consistent quality workmanship
Participate in an optional emergency on-call rota
Take ownership of:
Continuous professional development
Keeping up to date with legislation and technical bulletins
Monitor personal performance against objectives
Act as a role model for the companies values
Undertake other reasonable duties aligned with the rolePerformance Measures
Jobs completed on time and within corporate targets
Gas and plumbing qualifications kept up to date
Productivity benchmark: 8 jobs per dayEssential Experience
experience in gas servicing, breakdowns, or installation
plumbing experience
Confident using mobile technology (e.g. tablets)
Strong communication skills (face to face and by phone)
Experience conducting dynamic risk assessments
Ability to:
Work accurately under pressure
Identify issues and take appropriate action
Make sound, independent decisions
Adhere strictly to regulations and processes
Self-manage learning and development
Commitment to equality, diversity, and inclusive customer serviceEssential Qualifications & SkillsThe role is covered by West Kent’s Gas Safe Registration. Minimum required certifications:
ACS (or equivalent):
CCN1 – Core Gas Safety
CPA1 – Combustion Analysis
CKR1 – Cookers
HTR1 – Space Heaters
CEN1 – Central HeatingOther:
DHWSS (Unvented Hot Water Systems)
Plumbing NVQ Level 2
Full, valid UK driving licence (company van provided)
If you are interested please apply or contact Ben Thomas at build recruitment.
(phone number removed) or (url removed)