Overview
THG acquired Acheson & Acheson in 2018 to bring full‑service, product development & manufacturing in‑house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Their capabilities include:
* In‑house market knowledge & trends
* End‑to‑end service from idea generation through to manufacturing and launch
* Technical, commercial and production expertise
Key Responsibilities
* Report to the Commercial Director and progress product development and brand growth throughout the brand/product life cycle.
* Lead, manage and develop an efficient, motivated team; ensure implementation of company systems, procedures and processes; conduct appraisals in line with policy and identify improvement opportunities.
* Set financial targets, margins and budgets; make informed commercial decisions based on supplier negotiations.
* Oversee sales pricing in Sage, customer liabilities and approvals related to NPD costing.
* Identify and deliver cost‑saving opportunities and support contract creation with the Commercial Director.
* Manage customer relationships, communicate strategic direction, pricing reviews and ensure expectations are met.
* Maintain strong relationships with suppliers and manufacturers; collaborate with Purchasing & Packaging for effective sourcing.
* Lead post‑launch reviews and key meetings to ensure smooth cross‑team alignment.
* Provide direction on business system development, approve commercial system/reporting requirements and use AI to enhance processes.
* Resolve production issues through cost engineering and support efficient S&OP processes.
* Oversee recruitment and make final hiring decisions for the Commercial team.
* Develop and train the Commercial Assistant and model professional behaviour to promote a positive working environment.
* Proactively identify business opportunities and needs.
* Communicate positively across teams and contribute to a collaborative, high‑performing Commercial function.
Qualifications
* Proven experience in commercial management and product life‑cycle oversight.
* Experience leading and developing teams, including recruitment and performance management.
* Strong background in customer, supplier and manufacturer relationship management.
* Experience managing financial targets, budgets and pricing processes (including use of Sage).
* Skilled in cross‑functional collaboration and meeting leadership.
* Competent in system/process improvement and use of AI for continuous improvement.
Benefits
* 25 days annual leave plus bank holidays.
* Enhanced maternity and paternity pay (depending on length of service).
* Up to 10 days compassionate leave.
* Buy back up to 3 days each year.
* Unlock 2 days volunteer leave after 12 months.
* Access face‑to‑face and virtual appointments with our in‑house GP (Manchester Head Office).
* Access our 24‑7 Employee Assistance Programme (EAP) provided by Bupa.
* State‑of‑the‑art on‑site gym (Manchester Head Office).
* Access to our on‑site physio (Manchester Head Office).
* Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
* Up to 50% staff discount on THG brands.
* On‑site staff shop (Manchester Head Office).
* Referral programme – receive up to £1000 when a referred colleague passes probation.
* Anniversary gifts when you hit 5 and 10 years of service.
EEO Statement
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
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