Guest Reservations Specialist
Hertford | Up to £25,396 + bonus | Career growth | Full training provided
Do you love helping people and solving problems? Want to work with some of the UK's most exciting restaurants?
is looking for a Guest Reservations Specialist to join our growing team in Hertford. We manage restaurant bookings with care, precision, and personality—giving guests exceptional service while supporting leading hospitality brands.
If you're a great communicator with an eye for detail and a proactive approach, we want to hear from you
What You'll Be Doing
* Helping guests secure bookings at fantastic restaurants
* Solving real-time issues with a calm, friendly approach
* Managing reservations with speed and accuracy
* Sending confirmations and handling emails and guest enquiries
What We're Looking For
* A people-person with great phone and writing skills
* A quick thinker who enjoys problem-solving
* A team player who's organised, detail-focused, and proactive
* Customer service experience is helpful—but not essential. We provide full training.
Why Join Us?
* Up to £25,396 starting salary + performance bonus
* 28 days holiday and pension scheme
* Full onboarding and career development pathways
* Modern, comfortable office in central Hertford
* Work with iconic restaurants across the UK
* Join a growing company with exciting plans
* Supportive, close-knit team
* Fast-paced role where no two days are the same
Working Hours
* Full-time, 40 hours per week on a set rota
* Includes some evenings and weekends on rotation
* Office hours: 9am–9pm, 7 days a week
Ready to Apply?
Click apply to send us your CV - or get in touch if you'd like to know more. We're excited to meet our next team member
C4 The Chase
Foxholes Business Park
Hertford
Herts
SG13 7NN