Collections telephone agent

CCP are delighted to partner with a growing, successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication.

Salary: £30,030
Bonus: Uncapped commission
Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm
Interview Date: Thursday 29th May
Start Date: ASAP
Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives.


What You'll Need:
+ Excellent professional communication skills with the ability to maintain customer relationships.
+ Strong negotiation skills for positive and successful outcomes.
+ Have attention to detail with updating customer records with an accurate details.
+ Confident and Resilient with handling difficult conversations.