Credit Controller required for a leading professional Services firm based in Manchester. £30-32kbonus. Hybrid Hays are proud to be partnering with a leading organisation within the professional services sector, who are experiencing sustained growth and are now expanding their finance team. As a result, we are seeking a highly experienced and proactive Credit Controller who possesses a stable career history (preferably within a Professional Services background) to join their high-performing division.This role offers an excellent platform to develop your career within a respected firm, with flexibility, autonomy, and clear progression opportunities. Your New RoleIn this highly engaging and impactful position, you will take ownership of a designated portfolio, ensuring effective credit management and strong stakeholder engagement. Key responsibilities include: Assessing and reviewing aged debt against established KPIs, using data insights to guide your approach Taking proactive ownership of overdue accounts and keeping Partners and Managers informed of progress Ensuring accurate and timely maintenance of client records within Workday, documenting all communications and actions Managing the allocation of cash receipts, resolving any discrepancies to minimise unallocated payments Handling complex queries and disputes, escalating matters when required to ensure swift resolution Applying the organisation’s debt provisioning framework consistently across your portfolio Coordinating the completion of daily, weekly, and monthly reporting to provide visibility of ledger status Working closely with stakeholders through scheduled in‑person meetings to review outstanding balances and agree next steps Identifying higher‑risk or problematic balances that require escalation and collaborating with the Credit Control Manager as appropriate Maintaining robust credit control processes and promoting consistency across all accounts Administering the smooth transition of cases requiring legal action, ensuring all documentation and processes are followed Managing adjustments to the debtors ledger and ensuring any overpayments or payments on account are correctly handled, allocated, or refunded What You’ll Need to Succeed We’re looking for an individual who demonstrates professionalism, initiative, and confidence in managing complex stakeholder relationships. You will ideally bring: Experience within the professional services sector (Workday experience highly advantageous) Strong working knowledge of Excel Excellent written and verbal communication skills, with the ability to present confidently to senior stakeholders Strong interpersonal skills, with the ability to positively influence colleagues and manage performance concerns professionally A commitment to delivering exceptional service to both internal and external clients What You’ll Get in Return Competitive salary of £30,000–£32,000 DOE Attractive performance-based bonus scheme Manchester City Centre location Hybrid working with flexible hours (1-2 day per week in the office)Monday to Friday 9am-5.15am 37.5hour per week (flexibility on start considered) The opportunity to join a growing team within a respected professional services firm Contemporary offices 25 days holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4750313