It's more than a job As a Contract Logistics Specialist at KuehneNagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At KuehneNagel, our work truly contributes to more than we imagine. We have a fantastic opportunity for a Warehouse Team Leader to join our team at one of our key distrubtion sites based at East Midlands Gateway. If you thrive in a fast-moving environment and take pride in going the extra mile for customers, we want you on our team. Your attention to detail and proactive approach will help us deliver excellence, every single day. As a Warehouse Team Leader you will play a critical first-line management role, responsible for overseeing a team of warehouse operatives to ensure the safe, accurate, and efficient handling of customer freight. This includes supervising the loading and unloading of goods, As part of the site's leadership team, the Team Leader is expected to communicate effectively with team members to ensure clarity around daily priorities, process updates, productivity and safety or quality concerns. The role also supports the implementation of continuous improvement initiatives, fosters a positive team culture, and contributes to the overall performance and service excellence of the warehouse operation. This is a full-time permanent role working Monday - Friday from 08:00 - 16:30, and a great opportunity to grow with a company that's passionate about developing talent, providing hand on training, and truly invested in your long-term success How you create impact - Operational Oversight: Lead daily warehouse operations, ensuring freight is loaded, unloaded, and processed efficiently and accurately in line with standard operating procedures and customer expectations. - Team Leadership & Development: Supervise and support warehouse operatives, providing coaching, feedback, and development opportunities. Conduct regular performance reviews and promote a culture of accountability and continuous improvement. - Compliance & Risk Management: Ensure all activities comply with internal policies, legal regulations, and industry standards, particularly regarding Dangerous Goods handling, manual handling, and equipment use. - Facility & Equipment Management: Maintain a clean, organised, and safe working environment. Monitor equipment condition and coordinate with maintenance teams to ensure operational readiness. - Health, Safety & Environmental Standards (QSHE): Champion a safety-first culture by enforcing safe working practices, conducting toolbox talks, and ensuring timely reporting and investigation of incidents and near misses. - Performance Monitoring & KPI Achievement: Track team performance against key metrics such as productivity, accuracy, and service levels. Use data to identify trends, address issues, and drive continuous improvement. - Effective Communication: Deliver daily briefings to communicate priorities, updates, and safety messages. Ensure clear and timely information flow between teams, departments, and management. - Talent Identification & Succession Planning: Recognise high-potential team members and support their development. Act as a role model and provide leadership coverage in the absence of the Warehouse Shift Manager. - Customer & Stakeholder Engagement: Liaise with internal departments, overseas customer sites, and customer service teams to coordinate workloads, resolve queries, and ensure service excellence. - Order Fulfilment & Inventory Accuracy: Oversee the picking and collation of cruise orders, ensuring accurate assembly of sandwich pallets. Support inventory control through cycle counts and discrepancy resolution. - Process Improvement & Lean Practices: Identify inefficiencies and contribute to process improvement initiatives using lean principles. Encourage team involvement in problem-solving and innovation. What we would like you to bring - Previous experience working in a fast-paced warehouse environment - Previous experience in a leadership or team manager position is advantageous as must have the ability to motivate and guide team members to hit performance goals and maintain high standards - Manages task, resources, and priorities efficientky to meet operatopnal targets and deadlines - Understands how to effectively use Warehouse Management Systems - Proficient in Microsoft Word, Excel, Outlook etc. - Customer service experience and able to demonstrate a willingness to go the extra mile for customers. - Ability to adapt to change and work in a fast-paced environment - Embraces technology wants to learn about new products, systems and processes - Demonstrated written and verbal communication skills What's in it for you If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.