Tiverton, EX16.
Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
Salary: £30,000 - £32,000
Overview
An experienced Infrastructure Analyst is required to join a collaborative IT team supporting a business-wide technology transformation. The organisation is focused on modernising its IT estate, adopting cloud-first and modern workplace technologies, and continuously improving its infrastructure and service delivery.
This is an excellent opportunity for a hands-on infrastructure professional to contribute to both BAU support and strategic IT improvement initiatives within a forward-thinking environment.
Key Responsibilities
Support the modernisation and ongoing improvement of all IT systems and infrastructure
Monitor, maintain, and ensure the stability and performance of infrastructure environments
Assist the IT Service Desk with escalations and infrastructure-related queries
Analyse existing systems and recommend improvements aligned with modern best practices
Carry out regular patching, upgrades, and preventive maintenance activities
Support end-user device configuration, including new hardware setup and policy/compliance management
Provide clear, business-focused technical input and guidance where required
Produce and maintain technical documentation for both end users and support teams
Contribute to the organisation’s wider IT strategy and transformation initiatives
Key Skills & Experience Required
Strong knowledge of networking principles, including:
DNS, DHCP, TCP/IP
Subnetting and VLANs
Experience with Windows Server (2016–2019)
Proficiency in Microsoft 365, including enterprise licensing (F through E suites)
Understanding of modern identity and security concepts (e.g. MFA, conditional access)
Experience with Microsoft Azure (IaaS & PaaS), including security and governance
Familiarity with firewall configuration and network security best practices
Experience with threat hunting, vulnerability management, and security tooling
Strong experience producing technical documentation
Experience in a support or infrastructure-focused IT role
Benefits
25 days annual leave plus bank holidays
Company pension scheme (with employer contribution)
Healthcare cashback scheme
Discounts with local shops and services
Retail discounts with major brands including Argos, Currys, Halfords, Tesco, Sainsbury’s, and Morrisons
Free on-site parking
Career progression opportunities
Ongoing training and professional development
Recommend-a-friend scheme
If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed)
Closing date is 19.04.2026 - Please note this could change subject to suitable applications
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future