Are you looking to join our set?
If so, we have an exciting opportunity to sharpen your skills and become a Supervisor working 20 hours per week.
WHAT WILL THIS ROLE INVOLVE?
As a Store Supervisor, you will be responsible for supporting the store management team. You'll be tasked with driving turnover and revenues based on lean principles. Focusing on customer service, you will be an ambassador of the Ryman brand.
WHAT WILL YOU BE RESPONSIBLE FOR?
* Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role, and positively sharing this knowledge with our customers.
* Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service.
* Drive a culture of excellent customer service, ensuring all team members engage with customers enthusiastically. Assist with training colleagues, utilising available tools to maximise team performance.
* Ensure the security and accuracy of all company systems, and ensure all systems are utilised by team members as per company policies and procedures.
* Promote high visual merchandising standards; ensure store housekeeping standards are high and continually achieved.
* In the absence of the Store/Deputy Manager, assume full accountability for the security and safety of our people and property. Ensure the branch operates in line with company policies and procedures. Motivate colleagues to drive sales and achieve KPIs. Liaise with the Retail Support Centre for issues and support with weekly timesheets.
WHAT WOULD WE LIKE TO SEE IN YOU?
* Passion for the Ryman Brand and associated companies.
* Passion for exceeding customer expectations.
* Enthusiastic, driven, and results-focused.
* Self-motivated with the ability to work independently and as part of a team.
* Confident in maximising sales opportunities.
* Ability to handle multiple tasks and challenges while meeting deadlines.
* Adaptability to change, with a fast-paced environment.
* Willingness to 'roll up your sleeves' and get involved.
* Commercial awareness and proactive sales approach.
* Problem-solving skills with effective solutions.
* Strong communication and collaboration skills.
* Dedication to learning and developing skills for yourself and your team.
* Flexibility in working hours and location.
WHAT WILL WE OFFER YOU?
* A passionate, dynamic team where your growth, ideas, and impact matter.
* A competitive pay package.
* Company pension scheme with options to enhance.
* Generous holiday allowance, including an extra wellbeing day.
* Training programs to excel in your role.
* Opportunities through apprenticeship programs to build skills.
* Access to mental health support, wellness sessions, and support groups.
* Exclusive discounts across our brands and benefits hub.
* Cycle2Work scheme.
* Long service and recognition awards.
* Colleague referral scheme.
WHO ARE WE?
Founded by Henry J Ryman in 1893, Ryman has been a leading destination for stationery, office supplies, printing, technology, and more for over 130 years. Part of the Theo Paphitis Retail Group, which includes Robert Dyas, Boux Avenue, and London Graphic Centre.
From our first store on Great Portland Street, we have grown to over 200 locations, with a thriving website and app. We support our colleagues with tools and knowledge to grow, thrive, and enjoy their work.
At Ryman, our teams are passionate about retail. We prioritize our customers and aim to keep them at the heart of everything we do. We are energetic, enthusiastic, and focused on results through resilience, innovation, and adaptability. If you're a team player ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. We are committed to recruiting a diverse workforce and following the guidelines of the Equality Act. Our mission is to create inclusive teams where everyone can be themselves at work.
PLEASE NOTE: THIS JOB DESCRIPTION IS NOT EXHAUSTIVE, AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS NECESSARY.
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