Days of work: Monday to Friday (flexible approach required to meet business needs)
Based: Milton Keynes
Role Overview
Mawdsleys is a leading pharmaceutical logistics and transportation company dedicated to providing an excellent service to our clients. With a fleet of state-of-the-art temperature-controlled vehicles and a commitment to compliance excellence, we are looking for a dynamic and experienced Transport Manager to join our team. The Transport Manager will be responsible for overseeing the day-to-day operations of our HGV & LCV fleet, ensuring compliance with all relevant regulations, and optimizing efficiency and safety. The ideal candidate will have a strong background in transport management and a proven track record of successfully managing a team.
Duties and Responsibilities
* Fleet Management: Oversee the maintenance, scheduling, and operation of the fleet.
* Regulatory Compliance: Ensure all activities comply with transportation laws and regulations, including DVSA, MHRA & health and safety standards.
* Team Leadership: Manage and motivate a team of drivers, schedulers, and support staff.
* Budget Management: Manage the transport department budget, including cost control.
* Customer Service: Maintain high levels of customer satisfaction through effective service delivery and problem resolution.
* Reporting: Prepare regular reports on transport operations, including performance metrics and key performance indicators (KPIs).
* Ensure that operations are carried out in adherence to Good Distribution Practice (GDP) principles.
* Direct the operations team in the safe movement of pharmaceuticals throughout the supply chain from good receipt to final mile delivery.
* Promote patient safety in line with the guidance and advice provided by quality team and controlled by the business quality management system, ensuring that the business agreed processes are followed and standards adhered to.
* Champion Health & Safety in all aspects of the operations ensuring that the company\'s zero accident culture is promoted and worked to.
* Align with all MHRA regulations / company SOP’s to safeguard product integrity and cool chain stipulations.
* Manage Warehouse colleagues to deliver operational and customer service excellence.
* Work closely with the commercial team to support business growth.
* Encourage open communication and expresses thoughts clearly, accurately, and precisely both verbally and in writing.
* React appropriately while listening and understanding the views of others. Helps others see a different point of view.
* Provide a service to customers that meet the targets of the business in regard to order fill, delivery on time and professional customer service.
* Be involved and lead if relevant, any projects that are required to support the business strategy.
* Ensure that holidays, absence and company policies are adhered to on a daily basis.
What we are looking for from you
* Certifications: CPC (Certificate of Professional Competence) in National and International Road Haulage.
* Training: Evidence of continual professional development training.
* Skills: Strong leadership and organizational skills, excellent communication abilities.
* Systems: Proficiency in transport management software.
* IT: Experienced in Microsoft Outlook & Office applications including Word & Excel
* Character: Honest and open approach
* At least five years’ experience managing transport operations involving HGVs and LCVs.
* Strong decision-making and problem-solving skills under pressure.
* Flexible leadership style with the ability to support and motivate teams.
* Confident communicator who can handle challenging situations effectively.
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