Client Account ManagerLocation: PortsmouthHours of Work: Monday to Friday – 40 hours per weekSalary: £28,000 to £35,000 (depending on experience)Plus, great company benefits Dynamite recruitment is working in partnership with a very well-established business who are based in the Portsmouth area. Our client provides a specialist service and due to growth in 20204 our client is looking for a Client Account Manager to join the business. As a Client Account Manager, you will be part of our senior management team and will have responsibilities to develop, sustain, onboard and manage Key Clients within the organisation.Key responsibilities will include the following:
1. To manage all client relationships within the business via email and on the telephone
2. To attend client meetings to manage new and existing relationships.
3. Create and develop relationships with existing clients and assist the Managing Director with pre-sales, change and complaints.
4. To collect, input and maintain all client data with accuracy.
5. Play a key role in investigating and solving clients' problems, to ensure that the customer is happy, and any issues have been resolved.
6. To maximise on opportunities where you see an opening to do so
7. Manage the set-up and on-boarding of new client accounts, including the co-ordination of the scoping, Client proc...