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Referrals officer

Llantwit Major
The FCA
Posted: 26 May
Offer description

Job Description

Join Our Team as a Referrals Officer!


Location: Office-Based - Bridgend


Salary: £23,535.26 per annum


Covering Area: Cymru South



Why Choose Foster Care Associates?

Are you ready to make a real difference in the lives of children and families? At Foster Care Associates (FCA), we are on the lookout for a highly motivated and enthusiastic Full-Time Referrals Officer to join our inspirational and friendly team. Based in Bridgend, we embrace a hybrid working model that offers you the flexibility to work from home.



What You’ll Do

As a Referrals Officer, you will:



* Manage referrals from local authorities, ensuring placements are matched to children's needs.


* Be the first point of contact for local authorities, foster families, and social workers.


* Utilize your initiative to find creative solutions for foster placement requests.


* Develop positive relationships through effective communication, both written and face-to-face.




What We’re Looking For

We seek someone who is:



* Friendly with a big personality and excellent communication skills.


* Organized and detail-oriented, with strong administrative abilities.


* Passionate about making a difference in the lives of children and families.


* Previous experience in children's services is a plus, but not essential.




Working Conditions

At FCA, we prioritize the well-being of our staff. Our Staff Wellbeing Strategy includes:



* 30 days of annual leave, increasing to 35 with length of service, plus bank holidays.


* A supportive office environment with refreshments available.


* Engaging activities like beach walks, yoga sessions, and team-building days.




Benefits of Joining Our Team

We offer a comprehensive benefits package, including:



* Company Pension and Life Assurance (x2).


* Employee Discount Scheme and Medical Cash Plan.


* Competitive mileage allowance.


* Refer a friend scheme with monetary incentives.


* Access to extensive training opportunities, both online and face-to-face.




About Us

Founded in 1994 by a former foster parent and social worker, FCA is part of the Polaris Community, one of the UK's leading children's service providers. Our mission is to make a positive and lasting difference in the lives of looked-after children. With a strong reputation for excellence, we are dedicated to supporting children and families across Cymru.



Ready to Make a Difference?

If you’re excited about the opportunity to join a supportive team and contribute to meaningful outcomes for children and families, we would love to hear from you! Apply now and take the first step towards a rewarding career with FCA.



Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer status by Jobcentre Plus. Please note that the successful applicant will be subject to an enhanced DBS check.

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