Operations Director & Nominated Individual, NFP PEOPLE
Position: Operations Director & Nominated Individual
Location: Eastbourne
Salary: £55,000–£60,000 pro rata
Hours: 3 days per week, with flexibility across the week
Closing Date: 14/11/2025
About the Role
This senior leadership role offers the opportunity to shape and oversee a semi-independent supported accommodation service for unaccompanied asylum-seeking children (UASC). The Operations Director will act as the Nominated Individual, ensuring the service meets Ofsted’s Supported Accommodation Regulations and Standards 2023.
Key responsibilities
* Strategic oversight of service delivery, safeguarding, and regulatory compliance
* Line management of the Registered Service Manager and support team
* Preparing the service for Ofsted inspections and liaising with regulatory bodies
* Leading on safeguarding, policy implementation, and conflict resolution
* Monitoring quality assurance, data analysis, and beneficiary feedback
* Supporting recruitment, training, and retention strategies
* Financial oversight in partnership with the Finance Director
* Attending quarterly Trustee meetings and contributing to strategic planning
* Championing young people's voices and promoting independence and dignity
* Overseeing accurate reporting and documentation for regulatory bodies
This is a hands-on leadership role requiring a balance of operational rigour, strategic thinking, and compassionate oversight.
About You
The ideal candidate will bring:
* A Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
* Experience in Ofsted-regulated supported accommodation or children’s homes
* A strong understanding of safeguarding, risk management, and health & safety
* Knowledge of relevant legislation including Supported Accommodation Regulations 2023, GDPR, and Working Together to Safeguard Children
* Proven ability to lead teams, resolve complex issues, and drive service improvement
* Excellent communication skills and a commitment to equality and diversity
* Confidence in data analysis, reporting, and stakeholder engagement
This role suits someone who thrives in a values-driven environment and is passionate about improving outcomes for vulnerable young people.
About The Organisation
This service provides ringfenced, semi-independent accommodation for looked-after young people. The organisation is committed to safeguarding, inclusion, and continuous improvement. It offers a warm, collaborative culture and a strong ethos of listening to beneficiaries and staff alike. The Operations Director will join a dedicated leadership team and play a pivotal role in shaping the future of the service.
Other roles you may have experience of could include
* Registered Manager
* Head of Safeguarding
* Children’s Home Manager
* Service Director
* Head of Operations
* Strategic Lead – Social Care
* Responsible Individual
* DSL
* Head of Residential Services
* Supported Accommodation Lead
Seniority level
* Director
Employment type
* Full-time
Job function
* Management
Industries
* Advertising Services
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