Job Description
Head of Delivery/Operations manager
Location - York
Salary £60k to £70k DOE plus annual performance related bonus and benefits
We’re working with a leading organisation in the healthcare sector to appoint a Head of Delivery/Operations Manager to lead end‑to‑end operational performance across multi-site teams. As Head of Delivery/Operations Manager you will have strong work ethic; capable of independently managing and driving performance of a team of clinical managers; operational leadership experience; effective people leadership and 'soft skills'; strong multitasking and multi-site management abilities; personable and able to command respect; willingness to be on-site and present across all locations as needed.
This senior role is responsible for driving productivity, contractual delivery, and quality outcomes within a regulated, high‑volume environment.
Key highlights:
* Lead and develop senior clinical/operational managers
* Own performance, KPIs, and delivery against contractual volumes
* Drive productivity, workforce planning, and continuous improvement
* Ensure strong governance, compliance, and audit readiness
* Partner with senior stakeholders to optimise service delivery
About you:
* Proven experience leading large-scale or multi-site operations
* Strong data-led approach to productivity and performance
* Background in regulated or contractual environments
* Confident, credible leader who thrives in fast-paced settings
A high-impact leadership opportunity with real scope to influence performance and outcomes.