Job Overview
*Temporary Position*
Job Title:
Job Location: Crewe
Start Date: 29.09.2025
Contract Duration: Temporary ongoing
Hours of Work: 37.5 hours per week shifts available 8-4 / 10-6 / 12-8
Days of Work: Various shifts Monday – Sunday
Work Format: Fully office based
Hourly Rate: £25,000
Duties:
1. Responding to high volumes of inbound calls
2. Providing customers with information and advice
3. Processing complex customer orders
4. Updating customers on the timeframe of their delivery
Experience:
This role requires a candidate with proven customer service experience, the ability to work in a busy environment managing high volumes of calls and patience and empathy when speaking to customers. Ideally you will have flexibility to work a variety of shifts between 8am-8pm, Monday to Sunday, but these will be planned in advance.
For more information, please contact Iona 01270 251251 or forward your CV to crewe@forrest-recruitment.co.uk.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.