Join to apply for the Volunteer Director of Operations role at Diver's Community CIC
Exciting opportunity! Lead outreach, support vulnerable people, manage volunteers and drive strategy. Minimum 8 hrs/week. Make a real impact where it matters most.
What difference will you make?
The Director of Operations will play a vital role in driving positive change for vulnerable individuals and the wider community. By overseeing the delivery of safe, high-quality, and person-centred support, you will directly improve lives—empowering individuals, promoting inclusion, and enhancing wellbeing.
Managing and supporting our team of Community Outreach Worker volunteers, you will ensure that outreach services are delivered with compassion, consistency, and professionalism. Your leadership will help build a strong, motivated volunteer team focused on making a real difference.
Beyond service delivery, you will shape the future of Diver’s Community CIC through a key governance role—contributing to strategic planning, fundraising, compliance, and building partnerships with external agencies and stakeholders. Your work will strengthen our organisational foundations, ensuring sustainability and growth.
Working closely with the Chief Executive Officer, you will support high‑level decision‑making, helping ensure that the organisation meets its legal obligations and maintains the highest standards of practice.
What are we looking for?
Essential Skills and Experience
* Leadership & Management – Proven ability to lead and support teams, ideally with experience managing volunteers or staff in community, health, or social care settings.
* Community Engagement – Experience delivering or overseeing outreach or support services for vulnerable people, with an understanding of their complex needs.
* Governance & Compliance – Knowledge of safeguarding, GDPR, risk management, and compliance with legal and regulatory frameworks.
* Strategic Planning – Ability to contribute to organisational strategy, monitor progress, and adapt plans to meet changing needs and priorities.
* Partnership Building – Experience working with a range of stakeholders, including funders, statutory bodies, and local organisations, to develop collaborative initiatives.
* Fundraising & Resource Development – Understanding of fundraising approaches, bid writing, or income generation to support service delivery.
* Communication – Strong written and verbal communication skills, with the ability to engage effectively with diverse audiences, both internally and externally.
Personal Qualities
* Empathy and Integrity – Genuinely committed to supporting vulnerable people with respect and compassion, while upholding high ethical standards.
* Problem‑Solving – Able to think critically and calmly under pressure, using sound judgment to make informed decisions.
* Collaborative Approach – A team player who values inclusive working and seeks shared solutions.
* Adaptability – Comfortable working in a dynamic environment, able to manage multiple priorities and respond to emerging challenges.
* Mission‑Driven – Deeply aligned with Diver’s Community CIC’s purpose and excited to contribute to lasting social impact.
Key Responsibilities
* Provide high‑quality support to vulnerable individuals, ensuring safety and person‑centred care aligned with our mission.
* Lead, manage, and develop a team of Community Outreach Worker volunteers to deliver effective outreach services.
* Support governance and ensure compliance in key areas, including fundraising, regulations, and working closely with external partners.
* Collaborate with the CEO to drive strategic decisions, ensuring the organisation meets its legal obligations and regulatory standards.
What We Offer
* Opportunity to make a tangible difference in the lives of vulnerable people.
* A chance to lead and shape the direction of community outreach services.
* A supportive, mission‑driven team.
Job Details
Location: Hybrid Working
Hours: Minimum 8 hours per week
Closing Date: 24 October
About The Role: We are looking for a dynamic, compassionate Director of Operations to lead our community outreach services and make a meaningful impact on the lives of vulnerable people. As a key member of our management team, you will play a pivotal role in supporting our mission to deliver high‑quality, safe, and person‑centred care.
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