A nationally recognised legal services business experiencing strong growth is seeking a proactive and technically strong QA Manager to lead quality assurance across a high-impact programme involving offshore development teams. This role will be central to ensuring that all software deliverables, both functional and non-functional, consistently meet business needs, quality standards and regulatory expectations before release.
You’ll take ownership of QA strategy and execution, champion rigorous testing practices and work closely with cross-functional teams to improve delivery quality and confidence across distributed teams.
Responsibilities
• Own the QA strategy and execution plan for a complex programme involving geographically distributed development and QA teams.
• Define and enforce quality standards across functional (e.g., accuracy, usability) and non-functional (e.g., performance, security, scalability) requirements.
• Partner with business analysts, architects and delivery leads to ensure requirements are clear, testable and well understood.
• Collaborate with offshore QA and development teams to align test execution, defect management and reporting processes.
• Review and validate test plans, test scripts and overall test coverage to ensure completeness and effectiveness.
• Ensure full traceability from business requirements through test cases to results.
• Coordinate performance, security and integration testing activities where required.
• Identify and mitigate quality-related risks early in the delivery lifecycle.
• Provide regular reporting to stakeholders on test progress, defect trends and quality KPIs.
• Support go/no-go decisions through readiness assessments and clear test outcome analysis.
What We’re Looking For
• Proven experience leading QA on large-scale or distributed software development projects.
• Previous management experience with responsibility for coaching and guiding QA professionals.
• Strong knowledge of both functional and non-functional test practices.
• Experience partnering with product, technical, and business stakeholders to validate and test evolving requirements.
• Comfortable working across Agile, Hybrid or Waterfall delivery models.
• Hands-on experience with test management and defect tracking tools (e.g., Azure DevOps or similar).
• Familiarity with automated testing and continuous integration pipelines.
• Excellent communication, coordination and stakeholder reporting skills.
Preferred Skills
• Background in the legal or regulated services domain.
• Experience working with offshore delivery teams.
• Practical experience with Azure DevOps.
• Knowledge of modern QA tooling and test automation frameworks.
What This Team Offers
• A leadership role with real influence over QA strategy, standards, and delivery quality.
• The chance to shape QA practices across distributed delivery teams.
• Collaboration with cross-functional stakeholders in a supportive and quality-focused environment.
• Exposure to both functional and non-functional testing across key business systems.