Learning & Development Officer
Join to apply for the Learning & Development Officer role at Phosters (FM) Ltd.
About the role
We are looking for a Learning & Development Officer to join our team and play a key role in shaping the future of learning within our organization. This role sits within our wider HR Department and will report directly into our HR Manager.
Responsibilities
* Coordinate and deliver training sessions and workshops, including scheduling, booking venues, and managing attendance.
* Maintain accurate training records and update our internal systems.
* Prepare training materials and resources, ensuring they are accessible and up to date.
* Handle training‑related queries from employees and managers promptly and professionally.
* Support onboarding programs by organizing induction sessions and ensuring smooth delivery.
* Monitor compliance training and follow up with employees to ensure completion.
* Assist with reporting and analytics, providing insights on participation and effectiveness.
* Manage external training providers, including liaising on dates, costs, and content.
* Ensure smooth communication between L&D, HR, and other departments for training initiatives.
* Contribute to continuous improvement by suggesting process enhancements and new learning tools.
Essential qualifications
* Qualifications in a training or L&D discipline.
* Experience in the same / similar role.
Desired but not essential
* CIPD qualified
Benefits we provide for you
* Access to bespoke benefit platform.
* Access to company‑wide wellbeing support.
* 25 days annual leave entitlement, plus bank holidays.
Useful information
It is essential that all applicants possess the appropriate documentation to demonstrate eligibility to work within the United Kingdom; Phosters do not currently offer visa sponsorship.
The completion of a 6 month probationary period is mandatory for all permanent job positions.
Salary to be discussed at interview.
Who are we?
Phosters (FM) Ltd is a dynamic facilities management company that operates nationwide, providing nearly 30,000 service visits to properties and sites across the United Kingdom. We provide a comprehensive facilities maintenance service to meet the diverse needs of our clients, through our dedicated team of professionals.
We are a company who values professionalism and fosters a culture of opportunity for growth and development. The people we employ define who we are, and we are proud to be a Disability Confident Committed Employer; understanding and appreciating the diversity among individuals, recognizing that everyone is unique.
We are committed to creating an inclusive and diverse workforce; therefore, we welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that a variety of voices leads to better discussions, decisions, and outcomes for all.
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Construction
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