Job Description - Assistant Manager
Job details
* Job type: Permanent
* Part time hours: 30 hours per week
* Salary: Minimum national wage
* Benefits: Employee discount
* Location: Meadowhall
About the role
The Fragrance Shop is seeking an enthusiastic, motivated, and reliable Assistant Manager to join our team. You will assist the Store Manager in managing daily operations, providing excellent customer service, maximizing sales, and staff training and development.
We are passionate about our products and committed to delivering top-tier customer service. Our staff are trained to offer expert knowledge within the fragrance industry. If you are passionate about fragrances and thrive in a busy environment, this role could be ideal for you.
Responsibilities
1. Support store targets alongside the Store Manager
2. Open and close the store, ensuring safety and legal compliance
3. Manage and develop a team of consultants through training, coaching, and delegation
4. Deliver excellent customer service to drive sales
5. Resolve customer queries effectively
6. Ensure products are well-presented and correctly priced
7. Create an inviting shopping environment
8. Match fragrances to customer needs using product knowledge
9. Promote the company and its products locally
10. Develop personal skills through training and store information
11. Handle transactions and assist with stock management, visual merchandising, and promotions
Candidate requirements
* Confidence and strong personality
* Enjoy engaging with customers and demonstrating products
* Adaptable with a positive attitude
* Excellent communication and interpersonal skills
* Customer-focused with natural sales ability
* Passionate about retail and fashion
* Enthusiastic and results-oriented
* Team player
* Ability to operate POS systems
Application process
Drop your CV into the store or email it to 043.sheffield@tfsstores.com. Due to high application volumes, we may not respond to all. If you haven't heard within two weeks, please assume your application was unsuccessful.
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