Role Overview
Assets Support Officer – Maldon District Council
Permanent, Full Time
Salary: From £30,599.83 to £32,489.41 per annum
Location: Maldon
Closing Date: 17th June 2026
Hybrid working – expected to attend the office 2 days per week.
Role Purpose
Develop, deliver and maintain the asset management system. Work on a wide and varied programme of works to provide a repair and maintenance service to Council assets, ensuring detailed and accurate records are kept and demonstrating professionalism, inclusivity and customer focus.
Accountabilities – Service Delivery
* Provide key technical support to the Principal Assets Manager.
* Maintain, monitor and continuously develop the Asset Management system.
* Ensure general repair and maintenance work to all Council assets is completed efficiently, recording defect reporting for assets such as play equipment, buildings, infrastructure, green spaces and outdoor furniture.
* Assist with condition surveys and inspections of assets and record results on the asset management system.
* Administer leases, licences and other legal agreements for Council assets, corresponding with leaseholders and other parties as required.
* Work with Finance to invoice leaseholders correctly for rentals and fees, support the Coast and Countryside team with purchase orders, budget sheets and financial aspects. Update and monitor the team training matrix.
* Respond to Freedom of Information requests and customer enquiries.
* Support internal and external audit processes.
* Manage vehicle fleet records, including MOT, servicing, tax, insurance, and assist with Health and Safety matters such as risk assessments.
* Contribute to continuous improvement ideas to enhance customer satisfaction and service delivery.
* Accurately update all relevant customer and back‑office information systems, maintaining data protection principles.
* Maintain confidentiality in line with policy and data protection legislation.
* Support continuous improvement of processes and procedures within the service using best practice.
* Take ownership of complex cases, lead in areas of specialism and develop tools and guidance to enable team self‑service.
Experience and Qualifications
* General knowledge of Health & Safety legislation relevant to asset management.
* Good standard of education: minimum 5 GCSEs; NVQ Level 3 / A Level or equivalent experience.
* Knowledge of asset leases, licence agreements and property use optimisation.
* Understanding of the Uniform system.
* Excellent customer liaison skills, delivering high‑quality service.
* Proficient in Asset Management systems, with inputting and extracting information.
* Knowledge of building inspection requirements and basic construction knowledge.
* Experience using asset management systems, cyclical maintenance procedures and building repairs.
* Strong analytical, problem‑solving and escalation skills.
* Ability to work within a hybrid environment.
* Effective time‑management, planning and prioritisation in a fast‑paced setting.
* Excellent Outlook 365 email and calendar management.
* Organisational skills for managing electronic records and diaries.
* Confidence using Microsoft Office 365 and service‑specific systems such as GIS, Uniform and Academy.
* Clear verbal and written communication, including reporting and business cases.
* Ability to work with a wide range of stakeholders and remain professional under pressure.
Benefits
* Local Government Pension Scheme
* Generous holiday entitlement
* Flexible and agile working
* Employee assistance programme
* Cycle to work scheme
* Salary sacrifice car lease scheme
* Discounted local gym membership
* Free parking
Equal Opportunities and Diversity
Maldon District Council is committed to safeguarding and promoting the welfare of vulnerable groups including children, young people and adults and expects all staff to share this commitment.
Disclosure and Barring checks will be undertaken according to the responsibilities of the role. The Council welcomes applications from people of all backgrounds, cultures and experience and considers all applicants regardless of race, sex, disability or marital status.
The Council is a Disability Confident Employer and takes actions to employ and retain disabled people and those with health conditions.
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