Senior Business Rates Officer
Basildon Borough Council
Permanent, Full Time
£39,881 to £43,568 per annum
Location: Basildon
Closing Date:13/04/2026
Essex Shared Services are delighted to be advertising the role of on behalf of Basildon Borough Council.
Contract Type and Hours: Permanent Full Time
Basildon Borough Council is embarking on an ambitious transformation journey, driven by our Corporate Plan and the belief that every resident deserves to live in a safe, thriving, and high‑quality environment. Our focus remains firmly on strengthening communities, creating opportunities, and delivering high‑quality public services.
The Revenues & Benefits Service is a shared service between Basildon Borough Council and Brentwood Borough Council managed entirely by Basildon Borough Council using the Civica Open Revenues system.
About the Role
We are seeking an exceptional experienced and motivated Senior Business Rates Officer to lead the effective management, administration, and collection of non-domestic rates. Working with the Revenues & Enforcement Manager, this is a key leadership role, responsible for a team of Business Rates Officers ensuring statutory compliance, maximising income, and delivering high-quality services to businesses and stakeholders. You will deal with complex cases and provide advice, guidance and mentoring to your team of staff.
About what we are looking for
We are looking for an experienced officer with strong technical knowledge of business rates and a proven track record in dealing with complex business rates billing and collection.
You will have strong IT skills and will be expected to prepare and present financial reports, forecasts, and reconciliations relating to business rates and BID income.
One aspect of the role is the successful administration and operation of Business Improvement Districts (BIDs), working closely with internal teams, levy payers, and external partners to ensure accurate billing and collection of 3 BID areas.
This role would be perfect for a forward-thinking, IRRV qualified individual with extensive experience of Business Rates administration and collection. Well-versed in rating legislation, you will have great interpersonal skills and a passion for continuous improvement. Hybrid working is encouraged.
Please see attached the Job Description and Person Specification.
If you would like to be part of Basildon’s success, please attach and submit your CV and covering letter detailing how you demonstrate the requirements of the role.
We look forward to receiving your application.
Please note:
Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its’ commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.
A Basic DBS clearance is required for this role.
We are proud to be a disability confident employer. As a Disability Confident employer, we are committed to inclusive recruitment, encouraging applications from disabled people and we will guarantee an interview to all disabled applicants who meet the essential criteria for the role.
We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We value the diversity of our community and aim to have a workforce that reflects this. We welcome applications from all backgrounds, cultures and identities, and are particularly keen to hear from underrepresented groups.
We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.
All offers of employment are subject to pre employment checks and clearance.
Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.
Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.