Role: Solution Architect - AIOP and Observability
Location: Reading, UK
Work Mode: Permanent & 12 Months FTC Contract
JOB DESCRITION:
Role Overview
We are seeking a highly experienced Communications Architect with deep expertise across Intelligent Automation Platforms, Data & AI solutions, and Telecom OSS architecture & design. The ideal candidate will have over 15 years of relevant industry experience, driving strategic architecture, designing scalable communication frameworks, and enabling digital transformation within a modern telecom ecosystem.
This role requires a strong blend of technical leadership, architectural design, and domain expertise across OSS, automation, analytics, and AI-driven operational models.
Key Responsibilities
Lead design of solutions leveraging Intelligent Automation Platforms (RPA, low-code/no-code automation, event-driven automation, AI/ML driven automation).
Define architecture patterns for AI-enabled communications, including NLP, GenAI, intelligent routing, and automated decisioning models.
Ensure alignment with telecom standards, OSS reference architectures, and enterprise architecture guidelines.
Drive implementation of automation blueprints across OSS operational workflows.
Provide hands-on and strategic input...