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Family liaison officer

Canterbury
Kent Tech
Family liaison officer
Posted: 19 December
Offer description

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Family Liaison Officer – Aylesham Primary School “Digging Deep, Expanding Minds”

Hours: 37 Hours, Mon - Fri, 8:00-4:00, Term Time + 1 Week

Contract Type: Permanent

At Aylesham Primary School, our values of Motivation, Integrity, Nurture, and Diversity shape everything we do. We are committed to ensuring every child thrives, and we are now seeking a dedicated Family Liaison Officer (FLO) to further strengthen the support we offer to our children and their families.

This vital role focuses on improving student attendance, engagement, and well-being through holistic, relationship-centred support. You will play a key part in ensuring every child receives the best possible start to their educational journey.

Key Responsibilities

1. Provide personalised, whole-family support to overcome barriers to learning and development.
2. Build positive, trusting relationships with parents and carers, promoting strong home–school partnerships.
3. Work collaboratively with the Senior Leadership Team, SENCO, and external agencies (including Social Care and Health services).
4. Develop and implement effective attendance strategies to support improved outcomes for pupils.
5. Carry out safeguarding duties, including contributing to multi-agency meetings and supporting legal interventions where necessary.
6. Serve as a consistent, reliable point of contact for families and professionals.
7. Offer proactive emotional and practical support to children and families.
8. Empower parents to develop confidence, resilience, and the skills to support their children effectively.

You Will Need

9. Excellent communication and interpersonal skills, with the ability to engage families from diverse backgrounds.
10. Experience supporting families in challenging situations; knowledge of SEN is advantageous.
11. A strong understanding of safeguarding legislation and child protection procedures.
12. A calm, empathetic, and solutions-focused approach, with the ability to prioritise under pressure.
13. Knowledge of Early Help processes and family support strategies.
14. Familiarity with attendance monitoring systems; experience with Arbor MIS is an advantage.

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