Senior Service Designer
Location: London / Hybrid
Security Clearance: SC
Duration: Initial 6-month contract
Rate: £600 p/day (inside IR35)
We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate.
Key Responsibilities:
Lead service design activities and mentor junior team members
Design user-focused services that meet programme goals
Collaborate with technical and operational teams to support service transition
Promote Agile, ITIL 4, and continual improvement practices
Clearly document design decisions and risks
Essential Skills & Experience:
Proven service design expertise with a strong user focus
Experience working in Agile and ITIL environments
Strong leadership, mentoring, and stakeholder engagement skills
Knowledge of project delivery frameworks (e.g. PRINCE2)
This is a rare opportunity to work on services that make a direct contribution to public safety and national resilience.
We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.
For more information on this position, please c...