Location: Radbroke, Northampton or 1CP
Role Overview
A member of the Global Change Delivery leadership team, responsible for leading the Business Analyst team and supporting the definition and evolution of the Requirements Lifecycle within Global Transaction Banking.
Build and lead a high-performing, skilled, engaged, and diverse global BA team that acts as the trusted Requirements Lifecycle partner, fostering a culture of excellence, continuous improvement, and professional growth to achieve strategic objectives and deliver exceptional customer service.
Accountable for the BA team outcomes supporting the Global Transaction Banking strategy, aligning with the bank's overall goals to ensure best-in-class delivery support for all projects in the portfolio.
Ensure the development of high-quality product requirements, demonstrating robust analysis, critical thinking, decision-making, and full traceability to desired outcomes, while evolving with market, client, and regulatory demands.
Lead and coordinate the discovery phase across the end-to-end value chain to develop solutions that go beyond existing structures, considering major competitor activity and client feedback.
Engage proactively and collaborate with all cross-functional teams including sales, technology, operations, risk, and compliance to ensure cohesive delivery, proper traceability, and stakeholder sign-offs, establishing strong global relationships.
Ensure all requirements meet high standards, maintain a control-by-design and automation focus throughout the lifecycle, with appropriate governance and control.
Develop and maintain internal and external stakeholder relationships across the group.
Purpose of the Role
Support the organization in achieving strategic objectives by identifying business requirements and solutions that address business problems and opportunities.
Accountabilities
1. Identify and analyze business problems and client requirements requiring change.
2. Develop business requirements to address these problems and opportunities.
3. Collaborate with stakeholders to ensure proposed solutions meet their needs and expectations.
4. Support the creation of business cases justifying investments.
5. Conduct feasibility studies for proposed solutions.
6. Support reporting on project progress to ensure timely and within-budget delivery.
7. Create operational and process designs to deliver solutions within scope.
8. Support change management activities, including developing a traceability matrix for successful implementation.
Director Expectations
1. Manage a business function, contributing to strategic initiatives, policies, and procedures, and overseeing multiple complex projects.
2. Lead a large team or sub-function, embedding a performance culture, or lead organization-wide projects as a technical expert and thought leader.
3. Provide expert advice to senior management and influence decisions beyond own function.
4. Manage resourcing, budgeting, and policy creation for a significant sub-function.
5. Ensure compliance with regulations and policies, and monitor external environment and regulatory developments.
6. Demonstrate extensive knowledge of industry practices and external market developments.
7. Use advanced analytical skills to solve complex problems and design solutions.
8. Make strategic decisions within own area, negotiate and influence stakeholders at senior levels.
9. Act as principal contact for key clients and partners, and serve as a spokesperson for the function.
All senior leaders are expected to demonstrate leadership behaviors aligned with Barclays' values and to embody the Barclays Mindset — Empower, Challenge, and Drive.
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