Job Overview
We are seeking a dedicated and enthusiastic Waitress/ Waiter to join our team in delivering exceptional dining experiences to our guests. The ideal candidate will possess a strong background in hospitality and restaurant service, demonstrating excellent communication skills and a passion for guest satisfaction. As a Waitress/ Waiter, you will be responsible for providing attentive service, ensuring that each guest feels welcomed and valued.
Responsibilities
* Greet and seat guests in a friendly and professional manner.
* Take food and drink orders accurately and efficiently.
* Provide detailed information about menu items, including daily specials and promotions, to enhance the dining experience through effective upselling techniques.
* Ensure food safety standards are adhered to during food preparation and serving.
* Collaborate with kitchen staff to ensure timely delivery of orders.
* Manage multiple tables while maintaining high levels of service and attention to detail.
* Handle guest inquiries and complaints with professionalism, ensuring a positive resolution.
* Maintain cleanliness and organisation of the dining area, including tables, utensils, and condiments.
* Assist in training new staff members as needed.
Qualifications
* Previous experience in a restaurant or hospitality environment is preferred.
* Strong knowledge of food safety practices and culinary techniques is advantageous.
* Basic math skills for handling transactions and managing bills accurately.
* Excellent time management skills to prioritise tasks effectively during busy periods.
* A passion for guest services with the ability to create memorable experiences for patrons.
* Ability to sell alcohol is required.
* Experience in food preparation or kitchen roles is beneficial but not essential.
* Ability to work well under pressure while maintaining a positive attitude. If you are passionate about providing outstanding service in a vibrant environment, we encourage you to apply for this exciting opportunity as a Waitress/ Waiter
Job Types: Full-time, Part-time, Permanent, Temporary, Zero hours contract
Pay: £13.00 per hour
Benefits:
* Employee discount
Experience:
* waitressing: 2 years (required)
Work Location: In person