Requirements
Must have:
- Previous experience in technical roles (senior engineer considered) within fire, security, or related industries - Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems - Strong IT and networking skills - Self-motivated, organised, and performance-driven - Willingness to travel occasionally and stay overnight if required - Desirable: Academy/trainer experience, technical certifications, and staff development experience
Responsibilities:
- Delivering Academy training sessions, both classroom-based and on-site - Supporting technicians to gain qualifications and improve performance - Monitoring progress, assessing skills, and providing feedback - Maintaining training records and content - Assisting field engineers when required and supporting site visits
Company:
We are a growing fire and security solutions provider, seeking a Technical Support Manager to support our internal Academy program. In this role, you will coach, upskill, and develop technicians through a structured training program. Our benefits include a competitive salary up to £52,000, professional development opportunities, and flexible working patterns. You will be part of a small, high-performing team in a collaborative environment, located near Southampton with occasional travel to other sites.