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Team Leader - Victoria's Secret, Bluewater, Kent
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Client:
NEXT
Location:
Kent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
40d5f84d2f9a
Job Views:
4
Posted:
21.05.2025
Expiry Date:
05.07.2025
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Job Description:
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
No two days are the same, but here’s what to expect:
1. Customer Experience: Deliver exceptional service, help customers find products, and assist with purchases at the till.
2. Brand Bra Experience: Provide expert bra fitting advice tailored to customer needs.
3. Visual Merchandising: Manage product presentation and help customers discover products.
4. Lead by Example: Energize and support your team to maintain high standards and personalized customer service.
5. Store Targets: Support achievement of KPIs focusing on sales growth and profitability.
6. Store Standards: Maintain store cleanliness, manage stock, assist with loss prevention, and follow health & safety procedures.
7. Store Operations: Conduct opening and closing activities, including key holder duties.
8. Executing New Initiatives: Assist with product launches, floor moves, and store audits, ensuring team readiness.
About you
* Passion for retail and creating memorable customer experiences.
* Desire to learn and develop product knowledge and customer service skills.
* Ability to build strong relationships with team and customers.
* Collaborative mindset with enthusiasm for the brand.
* Supportive team player with flexibility and positivity.
* Energetic, adaptable, and skilled at multitasking and problem-solving.
About us
Victoria’s Secret is a retailer of fashion-inspired lingerie, sleepwear, athleisure, swimwear, fragrances, and body care. We value diversity, growth, and individual strengths, fostering a happy, inclusive workplace.
We encourage applications from candidates who align with our values, even if they do not meet all criteria.
Join our fun, dynamic team and be part of an iconic brand! Benefits include flexible schedules, discounts, exclusive offers, incentives, wellbeing services, training, and core benefits like pension and life assurance.
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