At XLOS, we provide a complete solution to support a wide range of business needs.
From high quality signage and promotional merchandise to workwear, office furniture, and everyday essentials like consumables and stationery, we bring everything together in one place.
Our focus is simple: delivering reliable products and services that help your business look professional, stand out, and run efficiently
Job Title: Internal Sales Support Manager
Location: Eccles, Greater Manchester (Office based)
About the Role
We’re seeking a motivated and commercially focused Internal Sales Support Manager to join our team at our head office in Eccles. In this role, you’ll take ownership of a diverse portfolio of accounts, driving growth while providing essential sales support to the wider Sales Team, inclusive of customer site visits.
You will play a pivotal role in strengthening client relationships, maximising account value, and contributing to overall business growth in a very fast paced environment.
Key Responsibilities
* Manage and grow a diverse portfolio of accounts of varying sizes, ensuring strong customer satisfaction and long‑term retention
* Identify opportunities to upsell and cross‑sell products and services within existing accounts
* Prepare and present proposals, quotations, and sales materials, while ensuring accurate and efficient processing of orders and related documentation
* Work closely with internal teams (production, design, operations) to ensure seamless delivery
* Monitor market trends, competitor activity, and customer needs
* Maintain accurate records of sales activity and pipeline within CRM systems
* Liaising with key suppliers and manufacturers
About You
* Proven experience in a sales support
* Strong relationship building and negotiation skills
* Results driven with a proactive and self‑motivated approach
* Excellent communication and organisational abilities
* Comfortable working in a fast paced, problem‑solving environment
Desirable (but not essential)
* Experience within the print and promotional merchandise industry
* Proven experience managing a broad mix of customer accounts, ranging from small to large‑scale clients
* Experience in managing a high volume of accounts.
What We Offer
* Competitive basic salary (£30k–£35k)
* Performance based commission.
* Opportunity to work with established national clients
* Clear progression and development opportunities
* Supportive and collaborative team environment
Working Hours
* Full‑time, office‑based role in Eccles
* Standard business hours (Monday to Friday)
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