Overview
An exciting opportunity has arisen for a forward-thinking, dynamic Operational Team Manager with a professional mental health qualification to lead the Medway Psychiatric Liaison Team as we transition to the national CORE 24 model, meeting KMPT transformation priorities and with a view to obtaining PLAN accreditation.
We are seeking a transformational leader and manager to utilise data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of Medway Liaison Psychiatry service.
You will ensure the service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls. This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this. You will also be responsible for managing resources, including managing a budget. You will be a highly motivated, enthusiastic mental health professional committed to promoting patient-focused care and treatment for adults of all ages in an acute hospital environment.
Responsibilities
* Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age.
* Empower staff to deliver high service performance by utilising a transformative and proactive approach.
* Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.
* Develop a positive team "can do" attitude and culture through role modelling and setting out team expectations.
* Strategic management of targets and performance, including waiting time and caseload management, day-to-day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
* Provision of Managerial Supervision and Appraisal.
* Joint responsibility for CQC expectations.
* Offer training, consultation and advice to colleagues working in the Acute hospital setting.
About KMPT and Diversity
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. We care for over 2,000 people in our hospitals and 54,000 people in the community each year. We employ over 3,800 people from 66 nationalities and serve a diverse range of communities across rural and urban areas. We are serious about diversity and inclusion and actively encourage applications from diverse backgrounds and under-represented communities for senior roles like this one.
You will be joining friendly, passionate colleagues who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard, and everyone from cleaners and porters to the chief executive and chairman plays a vital role in delivering an exemplary service. Our strategy is to deliver brilliant care through brilliant people and to provide outstanding care in partnership with the right people, in the right place, for every service user, every time.
Requirements
The post holder must hold a full, valid UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
The organisation is committed to diversity and inclusion and welcomes applications from people of diverse backgrounds, including those from under-represented communities for senior roles like this one.
Please refer to the attached job description for full details and main responsibilities of the role.
This advert closes on Wednesday 3 Sep 2025
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