The role
The UAT Manager plays a critical role in ensuring retail media platforms and technology changes are fit for purpose before going live. Acting as a bridge between business stakeholders and delivery teams, this role owns the planning, coordination and governance of User Acceptance Testing (UAT) across complex programmes and initiatives.
This is a hands‑on role with high visibility, working across multiple workstreams, partners and teams to ensure quality, readiness and confidence at release.
What You’ll Be Doing
* Define and own the UAT strategy, framework, standards and governance across programmes and projects
* Plan and manage UAT phases including scope, timelines, environments, resourcing and dependencies
* Partner with business stakeholders to define acceptance criteria and validate test scenarios
* Coordinate UAT activity across multiple delivery teams, vendors and workstreams
* Manage UAT execution, defect triage, prioritisation, retesting and final sign‑off
* Provide clear reporting on progress, risks, issues and quality metrics to senior stakeholders
* Ensure robust entry and exit criteria are applied before release
* Drive continuous improvement in UAT processes, tooling and ways of working
* Support change readiness, training validation and adoption where required
What We’re Looking For
* Proven experience managing business‑led UAT for large‑scale, complex systems
* Strong knowledge of the SDLC, across Agile, Waterfall and Hybrid environments
* Excellent stakeholder management and communication skills, including senior audiences
* Ability to translate business requirements into effective, executable test approaches
* Strong defect management and quality assurance mindset
* Experience using test management tools and platforms
* Confident decision‑maker with a pragmatic approach to risk
What You Can Expect From Us
We provide a comprehensive rewards package and thoughtful perks, such as flexible working hours and birthday off. You will also benefit from an investment in cutting‑edge technology and a small‑business feel that encourages creativity and learning.
We prioritise diversity and inclusion, with thriving networks for gender equality, Pride, family, disability, and more. We are committed to ensuring all candidates have the opportunity to perform at their best throughout the recruitment process.
Our approach to Flexible Working
We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others. If this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
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