JOB TITLE: Customer Service Administrator LOCATION: Ashford, Kent SALARY: £12.50ph to £13ph TERM: Temp to Perm HOURS: Monday to Friday, 9am to 5.30pm START: Immediately Office Angels are proud to be working with this successful company who year on year have seen an increase in business and expansion in the team. This role is as a result of this extra workload and the business doing so well, so a great time to join! This is a temporary role starting immediately, however this could become a permanent position for the right candidate. The team look for confident communicators with a strong telephone manner, the rest can be taught. The day to day duties in your new job could be: Answering inbound Customer Service calls Processing sales orders Answering product queries Responding to web enquiries, including processing web orders Resolving invoice and account enquiries Liaising with couriers via telephone and website on outgoing and incoming deliveries Coordinating returns and refunds Answering webchat enquiries Processing incoming payments, managing refunds, cheque processing We'd love to speak to candidates who have: Experience in a Customer Service focused role Strong communication skills Good IT skills to learn new systems A team player with a can-do attitude Next steps… If you're interested in this position and have the skills and attributes listed above then please apply ...