UK Sales Assistant (Chain 5) role at Mountain Warehouse
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Application Deadline: 1 October 2025
Department: UK Retail
Location: Keswick (KES)
Compensation: £12.21 / hour
Role Summary
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. You’ll help maintain high presentation standards, create a welcoming atmosphere, and represent the Mountain Warehouse brand with pride while prioritising health, safety and wellbeing.
Key Responsibilities
Team Collaboration:
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Actively participate in team discussions and problem-solving, contributing ideas to shared goals.
* Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
* Assist in day-to-day store operations, ensuring compliance with company policies and procedures.
* Accurately process transactions, handling various payment methods efficiently.
* Keep the sales floor clean, organised, visually appealing, and fully stocked.
* Stay informed about product features, promotions, and pricing to provide accurate advice.
* Help set up and execute in-store promotions and displays to drive sales.
Customer Engagement:
* Build strong connections with customers and provide tailored solutions.
* Address inquiries and concerns promptly and professionally, ensuring a positive experience.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Sales & Performance:
* Work with the team to meet and exceed sales targets.
* Support store management in identifying opportunities for growth and improvement.
What We Look For
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and able to complete tasks effectively.
* Team players who are reliable and trustworthy.
What’s in it for you?
* Monthly Bonus Scheme: performance-driven bonus structure with achievable targets
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme and Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, supported environment
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Retail
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