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Customer advisor

Doncaster
RHR UK
Customer advisor
€60,000 - €80,000 a year
Posted: 5 June
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Customer Advisor - Part Time at Pavers in Doncaster

Are you passionate about achieving sales targets and finding the right products for customers?

Do you have a can-do attitude, a passion for great customer service, and enjoy working in a fast-paced and fun environment?

Would you like to work for a growing, profitable business with family values and green credentials, offering opportunities for progression?

We offer a friendly, engaging, and positive environment where you can make a real difference and feel valued. You will help us deliver high levels of service by advising on shoe care, handbags, and accessories, providing genuine, honest, and knowledgeable advice on all our products.

Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care role is beneficial. We provide full training and support, but a positive attitude and strong behaviors are essential. Our stores foster a family-like environment where you can learn, grow, and thrive while having fun at work.

This part-time Customer Advisor role involves 8 hours per week at our Doncaster store, with a mix of weekend and weekday shifts.


Pay, Hours & Benefits

* £11.70 per hour for 21+ (18-20 £9.60, 16-17 £7.85)
* Pay increases to £12.05 per hour after completing retail induction stages (£9.87 for 18-20, £8.07 for 16-17)
* Generous staff discount scheme, some shareable with family and friends
* Holiday entitlement increases with service
* Company pension contribution
* Access to the Pavers Foundation and Pavers Academy for career development
* Wellbeing and financial support through RetailTRUST


Responsibilities

* Deliver exceptional customer service
* Advise customers on shoe care and accessories to meet their needs, achieving KPIs
* Maintain store standards, product placements, and stockroom organization


About Us

We are a successful, family-run business trading for over 50 years with stores across the UK and Ireland. We own Jones Bootmaker and Herring Shoes brands. Recognized as one of the Top 10 Retailers in the country by Best Companies, we achieved Carbon Neutral status and donated over £2.2m to the Pavers Foundation supporting health, education, and community causes. We prioritize our colleagues’ wellbeing and growth, providing great jobs in a supportive environment. If you're interested, we’d love to hear from you — please apply today for the Customer Advisor role!

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