Are you passionate about driving excellence in public services? We're looking for a driven Contract and Compliance Officer to join the West Midlands Combined Authority.
This is an excellent opportunity to help shape the future of a newly created department by using your skills and experience to become a key player in enhancing service quality and contract compliance. In this dynamic role, you'll monitor performance, advise on improvements, and ensure commissioned services meet the highest standards and UK contracting regulations. If you're ready to influence change and support better outcomes for communities, we want to hear from you!
What you will be doing.
1. Ensure services meet quality standards and comply with current legislation, regulations, and contractual requirements.
2. Support the commissioning and continuous improvement of services to meet performance targets and inspection criteria.
3. Collaborate with senior commissioners to manage complex provider issues, including contract suspension or termination.
4. Facilitate service development through workshops, learning sessions, and stakeholder engagement.
5. Provide expert guidance on regulatory frameworks to colleagues and providers, promoting best practice and compliance.
6. Monitor service performance through audits, reporting, and action planning, ensuring timely corrective measures.
7. Liaise with external agenci...