Cartime Greater Manchester, England, United Kingdom
cartime Greater Manchester, England, United Kingdom
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Established in 2012, cartime is one of the North West’s largest and fastest-growing independent used car supermarkets. Recently named UK Car Supermarket of the Year for the second consecutive year, we help customers across the UK find their dream car from a wide selection of prestige used vehicles. We offer customers a better-than-new six-year warranty package for added peace of mind. Our relaxed sales approach and no-pressure environment allow us to listen to customers' needs and ensure all requirements are met. Specializing in affordable finance solutions, our fully equipped preparation center and servicing department ensure all vehicles undergo rigorous checks for quality assurance.
Role Description
This is a full-time on-site role for a Service Advisor located in Greater Manchester. The Service Advisor will be responsible for providing superior customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. Daily tasks include managing aftersales services, coordinating with the servicing department, and maintaining effective communication with customers. The Service Advisor will play a key role in creating a positive customer experience throughout the service process.
Qualifications
* Customer-focused Service and Customer Satisfaction skills
* Excellent Customer Service and Communication skills
* Experience in Aftersales services
* Strong organizational and multitasking abilities
* Proficiency in using service management software
* Ability to work independently and as part of a team
* Experience in the automotive industry is a plus
* High school diploma or equivalent required; additional qualifications in automotive services or customer service are beneficial
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Motor Vehicle Manufacturing
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