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Field Service Engineer - West Lancashire, Preston
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Client:
Virgin Media
Location:
Preston, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
ce14f57d2cfc
Job Views:
12
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
Location Requirements: You must live in one of the following postcodes: WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8, PR1, PR2, PR4, PR5, PR6, PR7, PR25, PR27, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8.
Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re looking for motivated and customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training, you will enjoy a better work-life balance with our 4-day workweek of 37.5 hours (Monday – Saturday) with a mix of 7.5 and 10-hour shifts.
No two days are the same, so you will always be learning and facing new challenges.
* Be the expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical problems and determine appropriate solutions
* Document processes and follow company procedures and protocols
* Collaborate with the technical team and share information across the organization
About Virgin Media: The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams full of talent. Together, we offer the UK more choice and better value, driven by our customer-centric values and ambitions. We are Virgin Media O2, and we look forward to seeing what you can do.
Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers, supporting diversity, and fostering an inclusive environment. We encourage you to be your authentic self during your application process.
Must Haves:
* A UK Manual driving license
Additional Qualities:
* Comfort working at heights and outdoors in all weather conditions
* Enjoy problem solving and finding suitable solutions for customers
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to help others
Benefits:
We offer a wide range of support, rewards, and tools to help you prioritize what matters:
* Competitive salary of £29,000, plus £2,500+ OTE, and a company van
* 25 days of annual leave, including your birthday
* First-rate pension with up to 10% matching contributions
* Option to buy and sell up to 5 days of leave
* Wellbeing benefits including BUPA medical coverage (upgradeable), critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave
Next Steps:
After applying, you will receive a link for an online video assessment. Successful completion will lead to a call from a recruiter, followed by an online interview with a manager. Please inform us of any adjustments needed for the recruitment process. Thank you for your interest in joining Virgin Media O2.
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