Allocations (Property Lettings) Team Leader
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Role Overview
As one of two Allocations Team Leaders, you’ll play a key role in guiding and managing the Allocations team to deliver a smooth and efficient customer experience for new and existing customers moving in and out of our homes.
Details
Hours: 35 hours per week, Monday-Friday
Salary: £34,957 to £43,696 per annum plus a Car Allowance of £2,272 per annum (salary dependent on experience)
Location: Dartford, Kent (flexible working, including home and office), with travel as needed
Contract: Permanent
Key Responsibilities
* Manage the allocations and property lettings processes in a housing association setting
* Collaborate with the Empty Homes team to meet relet targets
* Work with development teams for quick let of new build homes
* Lead a high-performing team to meet KPIs and support team development
* Ensure homes are let quickly, compliantly, and in line with policies and regulations
* Support reporting, customer satisfaction, and minimize financial loss
Candidate Profile
Experience in managing property lettings, strong line management skills, and understanding of housing regulations are essential. Ability to work collaboratively and drive team performance is also required.
About Moat Homes
We provide homes across London, Sussex, Kent, and Essex, aiming to "open doors to better lives." Recognized as one of ‘The Sunday Times Best Places to Work’ 2024, we prioritize customer experience and staff development.
Benefits
Excellent benefits package. For details, watch our employee benefits video.
Application Process
Complete our application form via our careers website by 11pm on Tuesday 29 April 2025. We value detailed applications that showcase your skills and experience. For adjustments in the recruitment process, contact peopleservices@moat.co.uk.
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