Position: Barista
Location: The Roastery Coffee Shop + Brunch Kitchen
As a Barista at Hot Numbers, you will work cohesively with the rest of the team to ensure exceptional customer service, quality coffee preparation, and efficient workflow. Your first point of contact will be the Head Barista of your store, and your line manager will be the Café Manager.
Duties and Responsibilities
* Follow company recipes and standards to prepare and deliver beverages that meet Hot Numbers standards as set by the Head of Coffee.
* Collaborate with the Head Barista to ensure all coffee is brewed correctly, equipment is well-maintained, and coffee beans are fresh and properly stored.
* Provide excellent customer service, greeting customers and ensuring they feel welcomed.
* Maintain a clean and organised work area, including regular cleaning of all coffee-related equipment.
* Have a good understanding of speciality coffee, including origins, varieties, processing methods, and flavour profiles.
* Operate espresso machines and other coffee brewing equipment with precision and care.
Job-Related Skills
* Good understanding of speciality coffee, including origins, varieties, processing methods, and flavour profiles.
* Ability to operate espresso machines and other coffee brewing equipment with precision and care.
* Staying up to date with the latest trends, techniques, and innovations in the speciality coffee industry.
Knowledge, Personal Attributes & Skills Required
* Proficient in multitasking, including customer engagement, order handling, drink preparation, table clearing, and collaboration with kitchen staff.
* Exceptional customer service skills.
* Ability to troubleshoot and think of solutions in high-pressure environments to ensure the flow of service is not affected.
* Help maintain a positive and motivating work environment.
* Ability to work closely with Head Baristas and the FOH team for success in this role.
Job Type: Part-time
Pay: From £12.31 per hour
Benefits:
* Casual dress
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* Referral programme
* Store discount
Application question(s):
* What would be your availability for the role?
Experience:
* Hospitality: 1 year (preferred)
* Barista: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person