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Jobsenior service desk analyst

Aldridge
The Mercian Trust
Service desk analyst
Posted: 20h ago
Offer description

Overview

We are seeking a passionate and resilient Head of Year to lead a year group and contribute to the wider pastoral and academic success of Aldridge School. This is a rewarding leadership opportunity for a qualified teacher who is committed to student welfare, discipline, and achievement. The successful candidate will take ownership of their year group, leading a team of form tutors and associate staff, and will also contribute to whole-school initiatives such as rewards, student leadership, anti-bullying, primary liaison, and extra-curricular activities.


Responsibilities

* Lead the organisation, welfare, and discipline of a year group.
* Promote outstanding attendance and punctuality (target: 96%+).
* Monitor academic progress and implement interventions for key student groups.
* Coordinate and support form tutors and assemblies.
* Maintain high visibility and discipline across the school during key times.
* Liaise with parents/carers and external agencies to support student wellbeing.
* Lead reintegration meetings and behaviour interventions.
* Maintain accurate pastoral records and oversee behaviour data via Class Charts.
* Contribute to whole-school responsibilities such as student leadership and transition.


Qualifications

* Qualified Teacher Status (QTS) and degree-level education.
* Proven success in secondary teaching and pastoral leadership.
* Strong organisational and communication skills.
* Ability to analyse student data and implement targeted interventions.
* Empathy, resilience, and a commitment to safeguarding.
* Experience working with SEN, PP, LAC, and other key student groups.
* Effective behaviour management and strategic thinking in classroom practice.


About Aldridge School

Aldridge School is a comprehensive school with over 1500 students, located near the centre of Aldridge village. As a founder academy of The Mercian Trust, the school is committed to high standards, a broad and engaging curriculum, and strong community partnerships. With a thriving Sixth Form and a reputation for excellent pastoral care, Aldridge School supports students in achieving their best and preparing for life beyond school.


Salary and Working Hours

Salary: MPS/UPS + TLR 1a (£9,782)
Working Hours: Full-time (10/25 lessons taught plus one 35-minute assembly per week)

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