Account Support Executive Chippenham Permanent Full time Annual Salary: £24,740 Part time Annual Salary: £19,792 Working Hours: Full-Time, 8:30 to 5:30, 37.5 hours per week, Monday to Friday Part time hours: 30 hours to be worked over 5 days between 8:30 to 5:30 Summary: An exciting opportunity has arisen for an Account Support Executive to join a well-established organisation in the charitable sector. Based in Chippenham, this organisation works behind the scenes to support some of the UK’s best-known charities. Their focus is on delivering exceptional donor and supporter experiences through a variety of impactful fundraising campaigns and programmes. They are now looking for a motivated and personable individual to join their collaborative and supportive team. Scope of the Role: As Account Support Executive, you’ll act as the first point of contact for incoming client queries on your designated accounts. You’ll manage the full lifecycle of tickets and client questions, from initial triage through to final resolution, ensuring everything runs smoothly and expectations are managed professionally. You’ll work hand-in-hand with Accounts Managers and collaborate across departments to ensure seamless service. This is a brilliant role for someone who enjoys juggling multiple priorities, building strong internal relationships, and delivering a consistently high standard of communi...