Job Title: Account Manager – Contract Electronics Manufacturing (CEM/EMS)
Location: On Site in Hitchin
Salary: £50,000 – £60,000 basic + bonus + benefits
The Opportunity
We are recruiting for an Account Manager to join a well-established and growing Contract Electronics Manufacturing (CEM/EMS) business. This is a commercially focused role responsible for managing and developing key customer accounts while also identifying opportunities for organic growth within existing relationships.
You will operate in a highly technical environment, working closely with OEMs, procurement teams, and engineering stakeholders to deliver tailored electronics manufacturing solutions including PCB assembly and full turnkey services.
Key Responsibilities
* Manage and grow a portfolio of existing key accounts within the CEM/EMS sector
* Develop strong, long-term relationships with OEMs, procurement, and engineering stakeholders
* Identify upselling and cross-selling opportunities within existing customers
* Manage the full account lifecycle, from relationship development through to contract renewal and expansion
* Work closely with internal engineering, production, and operations teams to ensure customer requirements are met
* Act as the primary point of contact for key clients, ensuring high levels of service and satisfaction
* Produce accurate forecasts, pipeline reporting, and account plans
* Attend client meetings, industry events, and exhibitions across the UK
Requirements
* Proven experience in an Account Management or Business Development role within the EMS/CEM industry (essential)
* Strong understanding of electronics manufacturing processes and supply chains
* Experience with PCB assembly (PCBA) and/or turnkey electronics manufacturing highly desirable
* Demonstrated success in managing and growing key accounts
* Strong commercial awareness with excellent negotiation and relationship-building skills
* Ability to communicate effectively with both technical and non-technical stakeholders
* Full UK driving licence with willingness to travel nationally
What’s on Offer
* Competitive basic salary of £50,000 – £60,000
* Uncapped bonus structure linked to performance
* Opportunity to join a growing and reputable EMS provider
* Autonomy to manage and develop your own customer base
* Clear long-term career progression within a technical and expanding business