Customer Operations Adviser
12-month fixed term contract
Post number: PRN000373
Grade: S4-S6 Bar 25
Starting Salary £30,032
Do you have effective customer service skills, a professional telephone manner and accurate admin skills?
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services.
Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available. You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:
* 23 days holiday
* Free car parking
* Home working
* Cycle to work scheme
* Annual health check
* Contributory local government pension scheme
For more information about the role please contact Grace Fry, Customer Operations Manager: gfry@elmbridge.gov.uk
Closing Date: 01 August 2025
Interviews: W.C 11th & 18th August
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