Swegon are seeking an organised, proactive and experienced administrator to work as our Quotations Specialist (known internally as a Service Estimator) in the Sales Support team. This role will require you to raise incoming remedial and spare part quotations across our Cooling, Ventilation and Smoke & Fire divisions. The role will involve proactively contacting customers, to follow up on quotations sent to drive order conversion rates and process orders in a timely manner ensuring the company database is updated at all stages. Main duties and responsibilities: (This is not an exhaustive list and is subject to change) * Preparation of quotations in line with business requirements, ensuring correct selection and estimating. * Pursue all quotations to drive conversion rate * To provide effective handover and support to the Service teams. * Provide information to Managers on any warranty issues or product failures * Obtain best prices from approved supplier for preparation of quotations * Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member * Keeping records of job costings * Processing of customers purchase orders * Work towards and meet monthly and quarterly sales targets set * Offer a good level of communicatio...